Helen Chandler, Head of Operations Scotland, Northern Ireland and North of England

(Covering Scotland, Northern Ireland and the Cumbria, Yorkshire, Tyne & Wear, County Durham, Lincolnshire and Northumberland areas of England)

I look after our funeral teams in the north and east of England and have worked in Co-op businesses for almost all of my working life, the majority in Co-op Funeralcare. I live in Northumberland where in my spare time I enjoy walks with my Westie, Hamish.

I am extremely proud to work for Co-op Funeralcare and passionate about the work that we do. It is our great privilege to be able to help bereaved families throughout a difficult and emotional time. We do all we can to make sure that every funeral is a unique and fitting tribute to the life that the person lived.

I am so fortunate to work with a team of wonderful dedicated people who really care for the families we serve.

Click here to contact Helen.

Matt Jackson, Head of Operations South & East

(Covering the Berkshire, Anglia, Essex, London, Kent, Middlesex, Surrey, Sussex, Portsmouth, Southampton, Hertfordshire, Bedfordshire, Nottingham and South Yorkshire areas)

I’m responsible for our funeral homes across the south and east of England, where I also live with my wife and two daughters.

I’ve been with the Funeralcare team since 2016, having previously worked in large scale health and social care businesses, leading large teams of up to 10,000 people.

I’m passionate about ensuring exceptional client service is delivered and that colleague engagement is high, so I’m thrilled to now be working for Co-op Funeralcare who strive for these same core values as myself.

Click here to contact Matt.

Jack Walsh, Head of Operations West

(Covering Wales and the Dorset, Devon, Cornwall, Plymouth, Exeter, Herefordshire, Worcester, Gloucestershire, Somerset, Wiltshire, Greater Manchester, Merseyside, Lancashire and Staffordshire areas of England)

I lead our funeral homes in the south west of the UK. I’ve worked in the funeral industry for over 25 years now and am extremely passionate about the service we provide to our clients. However, my working career started on the shop floor of a leading high street retailer, learning directly from clients what great customer service meant to them.

My career has taken me across the length and breadth of UK. I've now spent more time living in England rather than Scotland where I was born, which has often meant relocating the family too, my wife Maureen, and our two now adult children, who have steadfastly supported me throughout.

Outside of work I love spending time with my family, doing some DIY jobs, pottering in the gardening, sport, music and architecture.

Click here to contact Jack.